Populous Terms of Service

By creating an account or using Populous, you agree to these terms. Populous is a simulation platform for building populations, experiments, and AI-generated results.

Billing

The Personal plan is $20 per month and includes a 30-day free trial plus 5000 simulated minutes per billing cycle. The Pro plan is $100 per month and includes a 30-day free trial, 15000 simulated minutes per billing cycle, and higher run limits. Personal top-ups cost $20 for another 5000 simulated minutes.

Credits

Subscription plan minutes reset each billing cycle and do not roll over. Purchased top-up minutes are persistent and do not expire. If your subscription becomes inactive, remaining top-up credits stay on your account but simulations are blocked until the subscription is active again.

Cancellation and refunds

You can upgrade, downgrade, or cancel through Stripe’s customer portal. Cancellation stops future renewals at the end of the current billing period. Unused simulated minutes are not refundable.

Access codes

Access codes may unlock unlimited usage for approved accounts. We can revoke codes that were shared improperly, abused, or issued in error.

Acceptable use

You may not use Populous to violate laws, infringe intellectual property, abuse third-party services, or generate harmful or deceptive content.

Availability and liability

Populous is provided on an “as is” basis. We work to keep the service available and accurate, but we do not guarantee uninterrupted access or error-free results. To the maximum extent allowed by law, our liability is limited to the amount you paid in the prior 12 months.

Contact

Questions about these terms can be sent to support@populous.app.